Inside the Debt Collection Industry: Lessons from Buying 16 Agencies with John Erickson

In this interview, John Erickson sits down with William Fry to take a closer look at the often-overlooked realities of the collections industry—exploring the underlying economics, the nuances of the sales cycle, and the vital connection between compliance and customer service. They also discuss how John's firm consistently achieves collection results that are double the industry average.